We can be more reliable for service & support as we have the technical expertise and thorough skilled on systems and troubleshooting software products.
Hardware servicing and support services are protective and remedial services that physically repair or optimize hardware, including contract maintenance and per-incident repair. Hardware support also includes online and telephone technical troubleshooting and assistance for setup, and all fee-based hardware warranty upgrades.
All your Hardware and Software concerns by providing standardized services including Annual Maintenance Contracts. Our team is comprised of dedicated professionals exclusively for support functions that include customer counseling, IT Infrastructure Management and resolving complaints with in proactive TAT.
Software products and technologies covered under this category include operating systems and infrastructure software. Software support services do not include the purchase of subscriptions that provide licence and rights to use future minor versions (point releases) or future major releases of software. Exclusive of parts bundled with maintenance contracts. This element includes only outside customers paying out on these services.
Software support settlements include remote troubleshooting and support provided via the telephone and online medias well as installation assistance and basic utility support. In some cases, software supports services may include new product installation services, installation of product updates, movements for major releases of software and other types of active or inactive on-site utilities.